Black Friday Fever Hits the UK

Some people may be annoyed that the UK is becoming increasingly “Americanised”, but with the UK now following America’s trend on Black Friday super sales, most Brits will not care if it delivers pre-Christmas sales bargains.

Black Friday is the day after Thanks Giving in the US, and marks the beginning of the Christmas shopping season (one of the busiest shopping days of the year!) (1)

Many say that the name “Black Friday” indicates the point where retailers begin to turn a profit (ie are in the black), and is a tradition that dates back to the 1960′s.

Black Friday has been slowly creeping into on-line sales throughout the UK after being introduced by Amazon in 2010. This year we have seen a whole host of retailers taking part including John Lewis, Apple, Currys and Asda all offering a range of money saving offers in their on-line stores today, and over the weekend! (2)

Will we now follow the US and have a Cyber Monday too? (busiest on-line sales day) … only time will tell.

(1) http://blackfriday.com/pages/black-friday-history

(2)http://www.telegraph.co.uk/technology/news/9698204/Black-Friday-the-best-UK-deals-online.html

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That’s the wrap for Windows Live Messenger

We were interested to see the news in the press and general media this week that Windows Live Messenger, one of Microsoft’s most popular features, looks like it will be terminated within the first quarter of 2013.

This article posted by The Register has some interesting reading and statistics regarding Windows Live Messengers journey so far.
http://www.theregister.co.uk/2012/11/06/microsoft_retires_messenger_for_skype/

All current users of Windows Live are being urged to change to Skype which was bought by Microsoft 18 months ago.

Skype still allows VOIP phone calls, Video calling, Instant Messaging and for those using Windows 8 Skype is fully integrated so you will never have to login or miss anything!

This is a bold move from Microsoft after a report earlier this year found that Windows Live currently has twice as many users as Skype, for many who have used the service since the MSN days, this will be the end of an era.

However as reported in this article by Technorati, Skype will be offering a migration service to all users.

http://technorati.com/technology/article/windows-live-messenger-sent-to-the/

The question remains will people switch to Skype as advised by Microsoft?, or will they look to change provider completely?

We’re watching expectantly…

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UK launches 4G mobile service

Everything Everywhere (now renamed EE) launched its 4G mobile service earlier this week in 11 cities: Bristol, Birmingham, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, Sheffield and Southampton [1].

Rival networks Vodafone, O2 and Three will only be launching their own 4G service in May next year after a government spectrum auction [2].

In any case, the speed achievable with the 4G network remains highly variant across the 11 cities. A whopping 54Mbps download speed is available at London Oxford street, dropping drastically to 16 – 20Mbps at London Euston and Manchester Piccadilly, and then to a mere 4Mbps at London’s remote west end Ealing [3].

With relatively high pricing for the data tariffs, limited availability of 4G handsets, and the current spotty coverage, our prediction is that we will not see 4G becoming mainstream until the other mobile phone operators enter the market next year to make the offerings and pricing more competitive.

[1] http://www.bbc.co.uk/news/technology-20135310
[2] http://www.guardian.co.uk/technology/2012/oct/29/ee-launches-uk-4g-mobile-network
[3] http://www.bbc.co.uk/news/technology-20121054

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Online sales clock up their fastest growth for more than a year – Internet Retailing

Welcome news for the e-commerce sector in a recent article we came across, published by http://internetretailing.net/. Here are a few points from the article:

“Online sales last month showed their fastest growth for more than a year last month, according to new figures out this week. UK shoppers spent £6.4bn online in September, 16% more than at the same time last year and 11% more in August, according to the latest IMRG Capgemini e-Retail Sales Index.”

IMRG’s Tina Spooner said September’s performance meant that UK online sales had grown by 15% in the third quarter of the year. ‘This is the strongest quarterly growth recorded since Q2 last year and is perhaps an indicator that overall consumer confidence is increasing,’ she said. “

“Sales through mobile devices continued to rise quickly, with growth put at 312% in September. The September conversion rate was 1.9%, the highest recorded to date.”

Capgemini’s Chris Webster said this reflected the wider takeup of smartphones. ‘The upward trend in mobile conversion rate indicates the steady infiltration of smart phones and tablets as a buying device now, which used to be more of a browsing tool in the past,’ he said. ‘Online retailers should wake up to this change and include a smart phone mobile shopping application or mobile web in their multichannel offering platter.’ “

Read the full article here

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Blog Writing for Beginners

OK so I will be straight, up until a couple of years ago I had absolutely no idea what a blog was – you may as well have been speaking Swahili to me!
But in this digital era the world revolves around opinion, and people actively look and share topics of conversation and interest.

Not only that, but Blogs are a great way of improving SEO (Search Engine Optimisation). So if you are looking to increase traffic to your website, this could be the answer.

The first fundamental and obvious rule of blog writing is to ensure the blog content is relevant and interesting to your intended audience. Blogging what I had for breakfast is great for my personal Blog that my mum reads but will not go down too well here.

As long as you are creating relevant content here are five top tips for styling your Blog:

1) People use the internet to find advice or resolutions – why not try writing an article such as How To….., Top 5….., Tips

2) Reviews or Recommendations – your own personal opinion on anything, be it a book, product, service, or piece of news

3) Events either in your local area as a way of promotion, or worldwide news, both are great talking points

4) Remember to add links to anything you discuss i.e. websites of items you feature. You could even link to other blogs that relate to your topic

5) Photo’s – everyone like’s something that is pleasing to the eye, so add a picture, and in turn increase traffic to your Blog!

Also remember a Blog does not have to be an essay, in the Blog world short and concise is best!

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The Exhibition Season is Well Under way!

This week sees the beginning of the exhibition season kick started with one of the largest eCommerce exhibitions in the UK.
The eCommerce Expo takes place at London’s Olympia on the 2nd & 3rd October.
For those of you who have not previously attended this event, it is definitely worth the trip. With over 4,000 people in attendance last year this event is great for networking, meeting suppliers, and finding out the latest within the industry.

In addition to this, the Internet Retailing Conference takes place on the 9th October at the Novotel, Hammersmith London.
With a range of workshops, and an exhibition area, this conference offers great insight within the industry.

PrismaStar will be attending both events, offering the opportunity for fellow attendees to speak to us about our Product selection and data tools.
Come and discover how it may benefit your business by increasing conversions by up to 70% and increasing your basket by up to 35%!

See you in London!

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PrismaStar Lifestyle Selector – the results are in

It’s been a couple of weeks since we launched our newest lifestyle based Selector with Vodafone, and we’re starting to get some good analytic results.

We obviously cant give too much away, much of the information is confidential to Vodafone, but with the tool peaking at over 30,000 visits per day the conversion rates look impressive.

It will be no surprise that with the launch of the iPhone 5 last week the most popular brand has been Apple by a wide margin followed by Samsung, Blackberry and HTC. It will be interesting to see how this trend continues once the hype around the iPhone 5 dies down.

Perhaps more surprising is the top functionality people are looking for in a phone. It’s not Facebook, Twitter, or any other social networking tools, it’s the ability to send good old fashioned emails.

In the next few weeks we will be launching another Lifestyle Selector in a completely different industry with a completely different look and feel – watch this space for news!

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PrismaStar’s new lifestyle based selector

We’ve been working hard over the last few weeks on our latest Product Search and Selection Tool – the PrismaStar Lifestyle Selector.

After several late nights, we launched this product with our first customer last Friday, Vodafone, as part of Vodafone’s new Red Plan promotion.

The Lifestyle Selector is built on the same core technology as the rest of the PrismaStar Selectors so uses complete and accurate product specification data as well as server hosting with 99.999% service level guarantees, but adds the ability present product choices based on simple “lifestyle” questions.

In Vodafone’s case they chose questions based on the attributes of Vodafone’s Red Plan including budget and handset brand, but these questions could be anything. Furthermore, the questions can be different depending on where the consumer is in their buying journey so the questions and products presented can be tuned to maximise results.

See our new Selector on Vodafone’s site here http://www.vodafone.co.uk – just click on the big Vodafone Red banner to launch!

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Diamond Jubilee Sparks Surge in Online Sales | IMRG

We found this interesting article talking about how the Diamond Jubilee has boosted online sales. Here’s a short extraction of the article.

e-Retail results in May confirm year-to-date growth projections:

  • £6bn spent online during May 2012
  • Warmer weather and Jubilee spirit helps online sales jump 13% year-on-year
  • Mobile-commerce sees 359% year-on-year growth

 

The latest figures from the IMRG Capgemini e-Retail Sales Index revealed that British shoppers spent an estimated £6bn (an average of £117 per person) online in May, equating to a 13% growth on the same time last year, and 5% on April. This solid performance marks a return to growth in-line with the last 12 months and matches the 13% growth estimate for the full year.

Click here for the full article on the IMRG website – Diamond Jubilee sparks surge in online sales – Press Releases – IMRG.

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BBC News – ‘How to Make Cookies & Influence People’

We found this article by Jane Wakefield (Technology reporter) on the BBC News website. As ICO (Information Commissioner’s Office) released an updated advice and guidance on changes to the EU cookie law on Friday, this article explains the basics and is an interesting read. Here’s a snippet…

Cookies can be very useful – remembering details so that people don’t have to register to build up a shopping cart of items on a retailer’s site, for example – but they are also increasingly being used to track surfing and help serve up ads based on sites people have visited.

Behavioural advertising, the latest buzz phrase, relies on cookies to enable companies to target advertising based on users’ online activity.

To date, consumers have had little choice about the cookies that track them but new legislation from Europe, due to come into force on 26 May, is forcing websites to be more upfront about what data they store and what cookies do with it.

Under the EU’s ePrivacy directive, sites must provide clear and comprehensive information about the use of cookies, telling people what cookies are there, explaining what they are doing and asking for consent to store them on their computers.

The UK’s Information Commission Office recognised that websites needed time to get their heads around the changes and gave sites a year to comply.

Read the full article here via BBC News – How to make cookies and influence people.

For further reading on privacy and cookies view the ICO website here www.ico.gov.uk

ICO’s blog: updated advice and guidance on changes to the EU cookie law – released 25th May 2012

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